Returns & Exchanges

Thank you for shopping at Sky Valet Shoes. We are happy to offer free ground shipping to the entire continental United States. If you would like to have your shoes faster, though, we offer an array of other options at extra cost.

We want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace or store credit only,your purchase by returning the items unworn and returned in their original box and condition. Refunds are not issued under any circumstance. Return shipping is the customers responsibility. Shell cordovan shoes must not be creased in order to be eligible for return. All sale items are FINAL and cannot be returned, exchanged, or credited. We DO NOT accept worn shoes for a return, exchange or store credit. The return time is 14 days from the received date.

If you would like to return your item by other than the UPS, please ship your package with a delivery confirmation and add insurance to your package.

* Lost or damaged shipments are the responsibility of customer.
* Some special items are not eligible for our return policy and are clearly marked.

Contacting us

If you have any questions about our returns and exchanges policy, the products sold by Sky Valet Shoes, or purchasing shoes, please contact us at:

Sky Valet Shoes
975 H Street NW Washington DC, 20001
(202) 337-4333

This document was last updated on 2019